Entry-Level Customer Service Representative Job at GEM, Richmond, VA

  • GEM
  • Richmond, VA

Job Description

Job Description

Job Description

We're looking for enthusiastic, motivated, and outgoing individuals to join our growing team as Entry-Level Customer Service Representatives!

As an event marketing firm, we help brands connect with customers through engaging, face-to-face experiences, promotional events, and interactive marketing campaigns. We're looking for individuals who are excited to learn, develop valuable professional skills, and grow with our team.

No previous experience is necessary — we provide hands-on training to help you get started!

What You'll Do
  • Interact with customers at promotional events, live activations, and marketing campaigns.
  • Provide friendly, professional customer service and answer questions about products and services.
  • Represent well-known brands and create positive customer experiences.
  • Assist with event setup, promotional activities, and day-to-day campaign operations.
  • Build communication, problem-solving, sales, and customer engagement skills.
  • Collaborate with a supportive team to help deliver successful marketing campaigns.
What We're Looking For
  • Strong communication and interpersonal skills.
  • A positive attitude and willingness to learn.
  • A team-oriented mindset with a professional approach.
  • Comfort interacting with people in a face-to-face environment.
  • Dependability, enthusiasm, and a strong work ethic.
  • Previous customer service, retail, hospitality, or sales experience is a plus, but not required .
What We Offer
  • Paid training — learn the fundamentals with hands-on guidance.
  • Entry-level opportunity — start your career without needing previous industry experience.
  • Career development — opportunities to build new skills and take on additional responsibilities.
  • Team environment — work alongside motivated, supportive colleagues.
  • Hands-on experience — develop transferable skills in customer service, communication, event marketing, and brand representation.
  • Growth potential — demonstrate your abilities and explore opportunities for advancement.
Who This Role Is Great For

This opportunity may be a great fit for recent graduates, career starters, retail or hospitality professionals, and individuals looking to gain experience in customer service, marketing, and business development.

If you're outgoing, motivated, enjoy working with people, and are ready to learn something new, we'd love to hear from you!

Ready to Get Started?

Apply today to be considered for our Entry-Level Customer Service Representative position. We're excited to meet individuals who are eager to learn, contribute to a team, and grow professionally!

Job Tags

Similar Jobs

St Coletta of Wisconsin

Direct Support Professional (DSP) Job at St Coletta of Wisconsin

 ...disabilities, has an excellent employment opportunity for Direct Support Professionals in our Schaumburg, IL area group homes. Our goal is to ensure...  ...$20.50 and $21.50 with an active IL CNA certificate.As a DSP in our Schaumburg area program, you will plan and teach... 

Partnership for Maternal & Child Health of Northern New Jers...

Teen Health Educator Job at Partnership for Maternal & Child Health of Northern New Jers...

 ...The Teen Health Educator is responsible for delivering engaging, age-appropriate health education to adolescents in schools, community centers, and other youth-serving environments. This role focuses on promoting physical, emotional, and social well-being among teens through... 

Pilot Company

Restaurant Assistant Manager Job at Pilot Company

 ...supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human...  ...Pilot Flying J is seeking highly-skilled, experienced Restaurant Assistant Manager to assist in running our high-volume, quick... 

Agency Support for HighLevel

Remote Video Editor Flexible Platform Storytelling Job at Agency Support for HighLevel

 ...Editor to transform raw footage into engaging social content, webinars, tutorials, and marketing videos. You will handle cutting, color, audio, motion graphics, and captions to deliver publish-ready work that reflects our brand. You will manage multiple projects,... 

Remote DXB

Remote Chat Support Specialist Job at Remote DXB

 ...Remote DXB is seeking a diligent chat support specialist to handle customer inquiries via live chat and other digital channels. You will provide clear and professional responses, identify customer needs, and guide them toward effective solutions while maintaining accuracy...